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Payment Options
Californianorth.com accepts VISA, MASTERCARD, DISCOVER, and AMERICAN EXPRESS (AMEX) for online orders. You can safely enter your credit card number via our secure server, which encrypts all submitted information via SSL. We do not accept personal checks.
Sales Tax
Californianorth.com is required by law to charge 7.75% sales tax on orders shipped to California addresses. No sales tax is applied to orders shipped to addresses in other states.
Order Processing
Your order will be processed and shipped within two business days after your financial institution authorizes your credit card payment. You will receive an order number and an automatic email that confirms your order information.
Shipping Rates
The following tables indicate DOMESTIC SHIPPING RATES (Fedex Ground Service to street addresses ONLY -- No PO Boxes) offered by California North.
Delivery
Option |
Delivery
Cost |
California North Processing Time
(Business Days) |
Estimated Delivery Time |
Total Delivery Time |
| Fedex Ground |
$8.95 |
1-2 Days |
Western States:
1-3 bus. Days
Eastern States:
4-5 bus. days |
2-7 Business Days |
| Fedex 2nd Day Air* |
$19.95 |
1 Day |
2 Business Days |
3 Business Days |
| Fedex Next Day Air* |
$29.95 |
1 Day |
1 Business Day |
2 Business Days |
| * Hawaii and Alaska must use either Fedex 2nd Day or Next Day Air |
Shipping Time
California North USA ships via Fedex from its warehouse in Los Angeles, California to most addresses in the continental United States. California North does not ship to US territories including Guam, Puerto Rico, American Samoa, and the US Virgin Islands. Delivery times may vary, depending on your geographic location or order date. Orders shipped to the East Coast of the USA are usually delivered within five to seven days. Orders shipped to the Midwest and Southwest typically arrive within three to five days. Orders shipped to the West Coast are one to two days.
We will make every effort to deliver your package to you as soon as possible. However, there are conditions outside of our control that might cause delays. We do not process or ship orders on weekends or holidays.
Mandatory Ground Shipping
Due to governmental regulations, flammable or pressurized products can not be shipped by air delivery. This applies on both deliveries to you from California North and returns by you to California North. Please allow for extra shipping time, as you must choose ground delivery for these products. Such products are clearly marked on our web site.
Damaged, Defective or Incorrect Items
Contact our customer service department if your order contains incorrect, damaged, or defective items. We apologize for any inconvenience this may cause, and assure you that we will quickly respond to your service request.
We do not accept returns on personal care items once they are shipped, unless these items arrive in a defective or damaged state.
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About Us
